• Count Room Assistant Manager

    Location US-MO-St. Louis
    Posted Date 4 weeks ago(8/28/2019 8:16 PM)
    Job ID
    Casino Property
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At River City Casino & Hotel, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for providing guidance and daily supervision to staff in the Count Room department. Supports and administers operational goals and monitors achievements of performance and profit objectives.

    • Adheres to scheduling and coordinates with manager regarding any concerns, with attention to deadlines.

    • Responsible for supporting compliance to departmental budgets.

    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. 

    • Ensures soft currency is accounted for and recorded in accordance with company policies and procedures.

    • Manually counts large amounts of currency.

    • Reviews and compiles reports generated by Soft Count.

    • Ensures company assets are properly accounted for and secured.

    • Accounts for all Table Games documentation.

    • Oversees the maintenance of machinery used in Count Room operations.

    • Ensures that access to the Count Room is by authorized personnel only, and that keys to sensitive areas are properly controlled.

    • Operates a currency counting machine.

    • In the absence of Count Room Manager, responsible for the direct supervision of Soft Count staff.

    • Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.

    • Maintains strict confidentiality in all departmental and company matters.

    To be successful in this position it will require the following skill set

    • High School Diploma or equivalent required; Associate degree (A.A.) with emphasis in Business or Finance preferred; or equivalent combination of education and experience.

    • Minimum one (1) year of experience in count operations or similar functions. 

    • Must have strong written and verbal communication skills; must be fluent and literate in English.

    • Ability to read and comprehend company policy and procedures manuals, as well as departmental correspondence.

    • Ability to effectively present information in one-on-one and small group situations to guests and team members.

    • Ability to maintain a high level of confidentiality and professionalism.

    • Ability to write correspondence such as memorandums, procedures, and departmental incident reports.

    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

    • Ability to understand and perform duties in accordance with departmental, property, and company policies and standards, as well as State Gaming Board regulations, Sarbanes-Oxley, and Internal Controls.

    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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