• Director Human Resources

    Location US-OH-Youngstown
    Posted Date 3 weeks ago(7/30/2019 8:57 PM)
    Job ID
    Casino Property
    Hollywood Gaming at Mahoning Valley
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Plan, direct, supervise, and coordinate work activities of staff relating to employment, compensation, labor relations, and employee relations
    • Identify staff vacancies and recruit, interview and select applicants
    • Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits
    • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes
    • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
    • Draft, deliver and present communications regarding human resources policies and practices
    • Educate managers and team members on HR policies, procedures and practices, including state, federal, and gaming regulations to ensure consistency
    • Develop, manage, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices
    • Manage human resources practices to ensure legal compliance and fairness to employees
    • Maintain strict confidentiality in all departmental or company matters
    • Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance
    • Address and manage complaints or concerns from team members
    • Coordinate investigations of issues and disciplinary actions
    • Have knowledge of compensation, benefits and performance management systems, and safety and recreation programs
    • In depth knowledge of self-insured Worker’s Compensation programs
    • Understand and adhere to regulatory, department and company policies and procedures
    • Effectively manage departmental expenses
    • Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction
    • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

    To be successful in this position it will require the following skill set

    • Bachelor's degree in Business Administration, HR or other relevant degree required
    • 10 years progressive HR experience with three to five years of HR management experience
    • Experience working within gaming or hospitality preferred
    • PHR, SPHR certification preferred
    • Demonstrated knowledge of state, local and federal labor laws and regulations related to HR
    • Broad understanding of HR including staffing, compensation, employee relations, organizational development, training, performance management and labor relations
    • Experience in Benefit administration of Health/Wellness, 401(k)/Retirement Programs, as well a working knowledge of FMLA, ADA and trends with Employee Benefits.
    • Must be proficient in Microsoft applications (Excel, Access, Word, Outlook)
    • Ability to understand and analyze Budget & P&L Statements, competitive information and develop plans with measurable results
    • Proven managerial and critical thinking skills required
    • Well-developed guest and employee relations skills
    • Good oral and written communication skills, must be fluent and literate in English
    • Ability to respond calmly and make rational decisions when required
    • Measurable objectives as defined on annual Performance appraisal
    • Ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
    • Financial results that meet or exceed budget expectations for revenue generation and cost control
    • Compliance with all regulatory, governmental, and safety requirements
    • Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
    • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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