• Buffet Server (FT)

    Location US-OH-Columbus
    Posted Date 4 weeks ago(7/25/2019 3:22 PM)
    Job ID
    Casino Property
    Hollywood Casino at Columbus
    Position Type
    Regular Full-Time
    Food and Beverage
  • Your daily responsibilities include


    The following and other duties may be assigned as necessary:

    • Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
    • Engages in friendly conversations with guest whenever possible
    • Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurantDeliver drinks to customers in a timely and efficient manner.
    • Refresh water, coffee, and soft drinks.
    • Greet guests and take orders promptly. Describe menu and specials, and answer any questions about them. Interact verbally with guests creating a friendly atmosphere.
    • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
    • Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards
    • Clean and stock assigned station continuously throughout the shift: Bus tables, wipe tables and chairs, pick up trash, empty trash, linen bags, etc.
    • Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service
    • Knows and promotes current property events and promotions
    • Thanks customers, invites them back, wishes them luck
    • Assist in any duties deemed necessary from supervisors

    To be successful in this position it will require the following skill set


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 19 years of age.

    • Must be trained in alcohol awareness and responsible alcohol service
    • High school diploma or equivalent required
    • One to three months related experience and/or training
    • Read, write legibly, understand and speak English
    • Excellent customer service/communication skills
    • Count money and change correctly
    • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
    • Must meet professional appearance standards as prescribed by company policy.
    • Must be able to respond to visual and oral cues
    • Able to work in constricting areas
    • Able to tolerate noise and bright lights
    • Able to work at a fast pace in often crowded/noisy environment
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces


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