• Surveillance Agent Full-Time

    Location US-IN-Lawrenceburg
    Posted Date 1 month ago(7/18/2019 11:17 AM)
    Job ID
    Casino Property
    Hollywood Casino Lawrenceburg
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Observe all casino operations via surveillance cameras:  watch all cash counting in count rooms, and all cash transactions in cages and on gaming layers in casino; tape any cheating infractions.
    • Review tapes on gaming in cases of player/dealer disputes.
    • Complete daily activity report:  note and pertinent facts (e.g., large cash outs, fills, credits) and/or incidents.
    • Monitor recording equipment: change tapes, check equipment operation and time/date generators.
    • Notify appropriate person when infractions, cheating, etc. are observed (e.g., inform pit bosses of procedure infraction).
    • Observe and log any infractions, cheating, etc.  (Notify surveillance supervisor)
    • Maintain cleanliness of room and equipment.
    • Maintain familiarity with Indiana Gaming Commission, Corporate and Departmental regulations, and publications
    • Observe slot drops, table drops, kiosk fills, and other required observations regulated by the Indiana Gaming Commission.
    • At the start of each shift perform an Equipment Check.
    • Makes appropriate entries in D.A.R.
    • Receives periodic on-the-job training from Supervisor.
    • Any unusual occurrences shall be made the subject of an Incident Report (I.R.).  The subject of any I.R. will be part of a D.A.R.
    • Performs other surveillance/security duties.
    • Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
    • Provide positive communication and use Red Carpet Training skills with every patron and co-worker.
    • Perform duties in a safe manner; report any potential safety hazards to management staff.
    • Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

    To be successful in this position it will require the following skill set

    • Must be 21 years of age
    • Read, write legibly, understand and speak English
    • Able to tolerate second-hand smoke, noise, bright lights
    • Able to work at a fast pace in often crowded/noisy environment
    • Must meet professional appearance standards as prescribed by company policy
    • Bachelor's degree (B.A.) from four-year College or university; or on to two years related experience and/or training; or equivalent combination of education and experience.
    • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
    • Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.