• Dual Rate Slot Floor Manager - Full Time

    Location US-MO-St. Louis
    Posted Date 3 weeks ago(8/30/2019 9:35 AM)
    Job ID
    Casino Property
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At River City Casino & Hotel, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Adheres to all departmental and property policies and procedures regarding guest service standards.

    • Provides cash handling service to casino patrons.

    • Pays and verifies jackpots on slot machines according to established procedures.

    • Promotes the Players Club card program; understands current card benefits and information and presents program to customers.

    • Communicates all customer service issues to key personnel.

    • Responsible for assigned casino funds and proper handling of funds exchanges.

    • Performs customer booth transactions.

    • Assists in training new personnel as needed.

    • Monitors work areas to ensure cleanliness standards are met and customer requests are addressed and resolved.

    • Assists patrons with general questions concerning the casino.

    • Performs all other related and compatible duties as assigned.

    • Maintains strict confidentiality in all company matters.

    To be successful in this position it will require the following skill set

    • High School Diploma or equivalent preferred.

    • Must have excellent customer service and interpersonal skills.

    • Must have strong written and verbal communication skills; must be fluent and literate in English.

    • Ability to maintain a high level of confidentiality and professionalism.

    • Basic math and cash handling skills required, including the ability to count money and make change.

    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

    • Must have the ability to work any shift or hours as needed.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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