• Assistant Director of Food and Beverage

    Location US-MO-St. Louis
    Posted Date 2 weeks ago(7/10/2019 9:12 AM)
    Job ID
    2019-64918
    Casino Property
    RIVER CITY
    Position Type
    Regular Full-Time
  • Overview

     

    Don’t just work. Work Happy.

     

    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

    An individual could be successful if they possess the following.

    Your daily responsibilities include

    QUALIFICATION REQUIREMENTS  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

    • Bachelor’s degree (B.A./B.S.) from a four year college or university or equivalent; or four to eight years Food and Beverage leadership experience; or combined education and experience. Minimum of four years previous F&B experience at manager level or higher required.
    • Must have the ability to interact with guests and team members and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Must be proficient in Microsoft applications and be knowledgeable with Food & Beverage software systems.
    • Able to think strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, guest satisfaction, team member training and development as they relate to overall Food & Beverage products.
    • Delegation, negotiation and diplomacy skills required.
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Exceptional motivational, communication and guest service skills required.
    • Well-developed guest and team member engagement skills.
    • Must have extensive knowledge of food cost and labor analysis.
    • Knowledge of all phases of Food & Beverage administration, cost control and familiarity of food and beverage services is required.

    SUPERVISORY RESPONSIBILITIES                                                    

    This job has supervisory responsibilities.  

    • Responsible for team member development and training programs.
    • Responsible for rewards and recognition program to maximize team member engagement.
    • Evaluates team members within department and delivers feedback to team members in regards to performance.
    • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Determines work procedures and expedites workflow.
    • Responsible for team member coaching.
    • Provide continued Leadership & Development of the Food & Beverage team.

    LANGUAGE SKILLS

    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     

    REASONING ABILITY

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    Team member must be able to qualify for licenses and permits required by federal, state and local regulations.

     

    Must successfully complete TIPS training.

     

    PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the team member is regularly required to stand and use hands to touch, handle, or feel objects, tools, or controls. The team member is frequently required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

     

    The team member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must also have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

     

    Team members may be exposed to an environment containing unrestricted second hand tobacco smoke.

    To be successful in this position it will require the following skill set

    QUALIFICATION REQUIREMENTS  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

    • Bachelor’s degree (B.A./B.S.) from a four year college or university or equivalent; or four to eight years Food and Beverage leadership experience; or combined education and experience. Minimum of four years previous F&B experience at manager level or higher required.
    • Must have the ability to interact with guests and team members and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Must be proficient in Microsoft applications and be knowledgeable with Food & Beverage software systems.
    • Able to think strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, guest satisfaction, team member training and development as they relate to overall Food & Beverage products.
    • Delegation, negotiation and diplomacy skills required.
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Exceptional motivational, communication and guest service skills required.
    • Well-developed guest and team member engagement skills.
    • Must have extensive knowledge of food cost and labor analysis.
    • Knowledge of all phases of Food & Beverage administration, cost control and familiarity of food and beverage services is required.

    SUPERVISORY RESPONSIBILITIES                                                    

    This job has supervisory responsibilities.  

    • Responsible for team member development and training programs.
    • Responsible for rewards and recognition program to maximize team member engagement.
    • Evaluates team members within department and delivers feedback to team members in regards to performance.
    • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Determines work procedures and expedites workflow.
    • Responsible for team member coaching.
    • Provide continued Leadership & Development of the Food & Beverage team.

    LANGUAGE SKILLS

    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     

    REASONING ABILITY

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    Team member must be able to qualify for licenses and permits required by federal, state and local regulations.

     

    Must successfully complete TIPS training.

     

    PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the team member is regularly required to stand and use hands to touch, handle, or feel objects, tools, or controls. The team member is frequently required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

     

    The team member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Must also have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

     

    Team members may be exposed to an environment containing unrestricted second hand tobacco smoke.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

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