• Slot Technician II - (FT)

    Location US-IA-Council Bluffs
    Posted Date 6 days ago(9/18/2019 2:52 PM)
    Job ID
    2019-64529
    Casino Property
    AMERISTAR COUNCIL BLUFFS
    Position Type
    Regular Full-Time
    Category
    Casino Operations
  • Overview

     

     

    Don’t just work. Work Happy.

     

    A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Adheres to established departmental and property policies and procedures regarding guest service standards.
    • Responsible for the repair, maintenance, and general operating condition of slot machines.
    • Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
    • Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.
    • Utilizes shop machines to fabricate standard or routine parts.
    • Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
    • Responsible for the machine initial fills.
    • Assists in jackpot payouts and the verification process.
    • Responsible for the inspection, installation, and removal of slot machines.
    • Maintains player-tracking system and EZ Pay equipment.
    • Responsible for troubleshooting system-related problems.
    • Responsible for completing all regulatory and company operational logs/forms correctly (e.g. slot machine meter logs, parts logs, conversion forms, etc.).
    • Performs all other related and compatible duties as assigned.
    • Maintains strict confidentiality in all company matters.

    To be successful in this position it will require the following skill set

    • Associate degree in Electronics, Computer Programming, or related field and minimum one (1) year of Slot Repair experience required; or minimum two (2) years of progressive Slot Repair experience; or equivalent combination of education and experience.
    • General understanding of electronics at the circuit board level.
    • General understanding of microprocessors.
    • Must have strong problem-solving, analytical, customer service, and interpersonal skills.
    • Must have excellent written and verbal communication skills; must be fluent and literate in English.
    • Ability to maintain a high level of confidentiality and professionalism.
    • Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
    • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
    • Ability to write routine reports and correspondence.
    • Must have advanced computer skills and be proficient in Microsoft Office applications.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

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