• Food Server

    Location US-MS-Robinsonville
    Posted Date 2 months ago(7/10/2019 10:25 AM)
    Job ID
    2019-64451
    Casino Property
    1st Jackpot
    Position Type
    Regular Full-Time
    Category
    Food and Beverage
  • Overview

     

     

    Don’t just work. Work Happy.

     

    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

    An individual could be successful if they possess the following.

     

    Your daily responsibilities include

    RESPONSIBLITIES:

     

    • Responsible to take orders from patrons and return these orders in a timely manner.
    • Presents menu, answers questions, and makes suggestions regarding food and service.
    • Writes order on check or memorizes it.
    • Relays order to kitchen and serves courses from kitchen and service bars.
    • Observes diners to respond to any additional requests and to determine when meal has been completed.
    • Clears and resets counters or tables at conclusion of each course.
    • Garnishes and decorates dishes preparatory to serving.
    • Carves meats, bones fish and fowl, and prepares flaming dishes and desserts at patron's table.
    • Observes diners to respond to any additional requests and to determine when meal has been completed.
    • Totals bill and accepts payment or refers patron to Cashier.
    • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
    • Clears and resets counters or tables at conclusion of each course.
    • Serves patrons from chafing dish at table.
    • Responsible to have knowledge of patron limitations and company policy and procedure regarding alcohol beverage limitations.
    • Ensure the safety and security of guest and team members.
    • Ensures all guests at 1st Jackpot Casino enjoy a positive gaming experience due to high quality of guest service.
    • Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
    • Other duties as assigned.

     

     

    EQUIPMENT/TECHNICAL

     

    • Use of food & beverage equipment, cash registers and Micro System.

     

    WORK AREA

     

    • 24/7 high energy casino with a large gaming and entertainment space with multiple beverage/bar outlets. Position will be required to move around to all areas with a sense of urgency.
    • Exposed to temperatures that may vary, noise, alcohol, smoke, wet floors, crowds, long lines and bright lights.

    To be successful in this position it will require the following skill set

    PHYSICAL REQUIREMENTS

     

    • Walking/Standing 70%
    • Bending/Lifting 30% (overhead, arms, length up to 35 lbs.)
    • On feet 85% of work shift

     

    EDUCATIONAL REQUIREMENTS

     

    • High school diploma or GED equivalent preferred.
    • Zero to one year experience in cocktail serving preferred.
    • Must be able to obtain Alcohol Beverage Control card.

     

    KNOWLEDGE, SKILLS, AND ABILITIES

     

    • Ability to read write and understand simple instructions
    • Knowledge of all kitchen/bar equipment, Micro System, ABC laws, regulations and gaming laws.
    • Knowledge of sanitation and health department regulations for safe handling of alcohol
    • Ability to perform assigned job duties in an interruptive environment
    • Knowledge of safety guidelines
    • Answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times.
    • Ability to perform assigned duties under frequent time pressure in an interruptive environment.

     

    GUEST RELATIONS

     

    • Always maintain a pleasant, friendly, and welcoming attitude. Knowledge of all special events and promotions available to guests.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

     

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