• Elite Bartender - Part-Time

    Location US-IN-East Chicago
    Posted Date 8 months ago(2/25/2019 2:44 PM)
    Job ID
    Casino Property
    Ameristar Casino Hotel East Chicago
    Position Type
    Regular Part-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

    Your daily responsibilities include

    • The High Limit Concierge will provide our High Limit guests with wine, liquor, food items, and cigars as ordered. Will have extensive knowledge of wine, offering food and wine pairings, understand vintages, ensure proper wine storage and service, and have the ability to accurately describe the taste and textures of various wines to our High Limit guests.
    • Must have culinary knowledge to satisfy the most discriminating palates, by providing our High Limit guests with any menu item they request. Must maintain a flawless relationship with our Player Development Team to accurately communicate the needs of our High Limit guests.
    • Develop bar recipes unique to the High Limit gaming area, and will continually strive to accommodate the food & beverage needs and desires of High Limit guests.
    • Must follow the High Limit Room Service Standards when servicing guests.
    • Responsible for timely delivery and overall guest satisfaction in regards to all Food & Beverage orders.
    • Responsible for building lasting relationships with guests and knowing players’ likes and dislikes. Must maintain accurate PAR levels of all beverages and food items based the special requests of the High Limit clientele.
    • Develop, maintain and enhance relationships with existing players, by possessing the knowledge of guest’s expectations, food and beverage choices, as well as their preferred amenities.
    • Maintain the Confidentiality of all Company and Player information at all times.
    • Ability to accurately handle and account for all cash sales.
    • Extensive Customer Service Experience, Preferably in a Casino Environment.
    • Excellent Communication Skills.
    • Perform all duties as assigned by management.

    To be successful in this position it will require the following skill set

    • At least one (1) year of experience directly related to the accountabilities specified.

    • Must be at least 21 years of age.
    • Demonstrated ability to communicate with internal and external guests effectively.
    • Must be able to obtain and maintain responsible alcohol service certification.
    • Must be able to obtain a valid Indiana Alcohol and Tobacco Commission Liquor Permit prior to the commencement of employment.
    • Familiarity and product knowledge of beverages, including beer, wine, and spirits, and garnishes.
    • Must be able to pass written and practical pre-hire bartending exam with a minimum score of 80%.
    • Must be able to pass all High Limit Concierge training tests.
    • Must be able to learn, retain and apply on the job, all knowledge taught in High Limit training, including but not limited to beer menus, cocktail & food menus and all service standards.
    • One year of high volume bartending experience preferred.
    • Team members will be required to obtain an Indiana Gaming Commission Level 3 license, to be paid by Team Member.
    • Require reading and math skills for recipes and measurements.
    • Must successfully pass background check.
    • Must successfully pass an alcohol and drug screening.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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