• Surveillance Officer - Full-Time

    Location US-IN-East Chicago
    Posted Date 1 month ago(7/11/2019 10:12 AM)
    Job ID
    Casino Property
    Ameristar Casino Hotel East Chicago
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    Your daily responsibilities include

    • Maintains surveillance watch in designated area and activities.
    • Records any irregular activity as required.
    • Physical and video surveillance of the activities in the areas mentioned in the position summary.
    • Report verbally and in writing any violations of IGC Submissions, Indiana State Gaming, company policy and procedures and any safety considerations to the appropriate supervisor or manager. 
    • Conduct routine and random observations in all areas of the pavilion area, focusing on money handling positions. 
    • Reports and offer solution to any area of vulnerability to loss from internal or external sources. 
    • Maintains thorough knowledge of IGC Submissions, Indiana State Gaming Regulations, company policy and other department procedures.  
    • Maintains compliance with Surveillance Department procedures and company policy. 
    • Work on special projects and investigations as assigned by Surveillance Shift Manager.
    • Maintain strict confidence regarding company matters.
    • Adhere to established policies and procedures regarding customer service standards.
    • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.

    To be successful in this position it will require the following skill set

    • Must pass a basic surveillance aptitude test gauging math skills.
    • Strong problem solving skills and an investigative attitude.
    • Excellent verbal and written communication skills and strong time management skills.
    • Good interpersonal skills.
    • Thorough knowledge of Microsoft Office.
    • Must possess the ability to work effectively with independence and as part of a team.
    • Must be able to work flexible hours including evenings, weekends and holidays.
    • Ability to sustain a high level of confidentiality and professionalism.
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
    • Highly organized and detail-oriented.
    • Must able to work within a smoke-filled environment.
    • Must be able to sit 100% of shift.
    • Vision correctable to 20/20 with normal color acuity.
    • Trustworthy and honest.
    • Independent judgment skills that are in the best interest of ACEC.
    • High school diploma or equivalent.
    • Background in video or electronics desirable.
    • Casino and support service experience required.
    • 3 months of gaming industry experience preferred.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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