Location US-MS-Tunica Resorts
    Posted Date 1 month ago(1/18/2019 5:33 PM)
    Job ID
    Casino Property
    Hollywood Casino Tunica
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Casino Tunica we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Conduct individual or group pre-shift meetings with cast members and provide daily positive, constructive feedback.


    • Insure and document that the entire Housekeeping staff is effectively trained and kept abreast of property and departmental policies and procedures.


    • Establish and maintain cost control system for linen and cleaning supplies.


    • Oversee the maintenance, ordering, and receiving of equipment and supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel.


    • Utilize systems of inspecting and managing the quality of housekeeping services to ensure timeliness and efficiency of services.


    • Oversees inspection of housekeeping activities to ensure procedures are followed according to standards.


    • Interview, select and oversee training of new cast members.


    • Plan and conduct quarterly department meetings that celebrate and acknowledge cast member efforts.


    • Address and manage complaints, grievances or concerns of cast members.


    • Understand and adhere to disciplinary policies including but not limited to counseling cast members by using progressive discipline as needed to modify poor performance.


    • Direct the work activities of Housemen and Heavy Duty Cleaners.


    • Manage employee performance review process and ensure timely submission of HR process paperwork.


    • Create and implement an employee recognition/rewards program and monitor to gauge the effectiveness of the program.



    To be successful in this position it will require the following skill set

    Five years experience in Hotel Housekeeping/EVS Management required. Bachelor's degree (B. A.) in Hospitality or related field from a four-year accredited college or university preferred; equivalent combination of education and experience will be considered.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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