Location US-OH-Dayton
    Posted Date 4 months ago(11/16/2018 2:34 PM)
    Job ID
    Casino Property
    Hollywood Gaming at Dayton Raceway
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Gaming at Dayton Raceway we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for fostering a fun environment
    • Responsible for being a gracious host to all guests and co-workers
    • Responsible for promoting a positive influence in the community and participating in company-sponsored events
    • Promote property events & promotions via telemarketing and other communication
    • Contact guests and/or send correspondence to invite them to enjoy amenities and/or to special events
    • Identify and develop professional relationships with established and potential VIP guests
    • Provide personal service to assigned VIP players, issuing complimentaries based on player ratings as needed
    • Host on and off property entertainmentfor our guests, such as sporting events, dinners, and theaters
    • Communicate constantly with gaming operations and other team members
    • Follow all safety rules
    • Adhere to departmental quality standards
    • Maintain compliance with the regulatory rules, property standards and the company's system of Internal Controls and Sarbanes-Oxley requirements
    • Work within the guidelines established by the company

    To be successful in this position it will require the following skill set

    • Must have an outgoing, energetic and enthusiastic attitude
    • Must be 21 years of age
    • Must enjoy hosting others
    • Must be comfortable initiating conversations and creating a fun environment with our guests
    • Bachelor’s degree (B.A./B.S.) in Business, Marketing or Hospitality from an accredited four-year college or university or commensurate experience required
    • Must be proficient in common computer programs; prior experience with salesforce.com or casino marketing programs is preferred
    • +3 years of sales, casino, management or hospitality experience preferred
    • Experience balancing a budget and understanding of profit margin growth preferred
    • Ability to communicate with internal and/or external guests
    • Multi-lingual ability preferred
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

    Something to leave you with

    If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"


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