• Security Agent - Full Time

    Location US-IL-Aurora
    Posted Date 2 months ago(1/9/2019 11:44 AM)
    Job ID
    Casino Property
    Hollywood Casino Aurora
    Position Type
    Regular Full-Time
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines
    • Safeguard assets, guests and Cast Members
    • Escort gaming chips, tokens, cash, and other assets to the appropriate personnel 
    • Monitoring guest for signs of intoxication, intervening as needed according to established practices
    • Supervise the end of gaming day drop
    • Oversee the counting of tokes
    • Prepare security reports in a timely manner and ensure accurateness and completeness
    • Demonstrate and follow emergency procedures
    • Assist the maintenance department in an emergency condition
    • Ensure no patron under the age of 21 boards casino
    • Maintain First Aid/AED certification
    • Respond to medical emergencies and complete Illness/Injury reports
    • Attend departmental and company meetings as required

    To be successful in this position it will require the following skill set

    • Must be 21 years of age
    • High School degree or equivalent experience related to nature of position
    • Ability to maintain HCA identified responsible alcohol service certification
    • Ability to read, comprehend and interpret written and/or oral instructions 
    • Ability to communicate with internal and/or external guests
    • Ability to perform basic mathematical operations such as: addition, subtraction, multiplication, and division 
    • Ability to calculate figures and amounts such as discounts, interest, commissions, and apply to practical situations using fractions, percentages, and problem solving
    • Ability to read, write, comprehend and speak English
    • Ability to understand and perform duties in accordance with:
      • Hollywood Casino Aurora Core Values
      • Departmental, property and company policies and standards
      • Illinois Gaming Board requirements
      • Sarbanes-Oxley
      • Internal Controls
    • Ability to stand for extended periods of time
    • Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs
    • Must have a valid Illinois Driver's License

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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