Penn National Gaming, Inc.

  • Front Desk Clerk- On Call- Shift Varies

    Location US-NV-Las Vegas
    Posted Date 1 week ago(7/10/2018 2:53 PM)
    Job ID
    2018-50635
    Casino Property
    Tropicana
    Position Type
    On-Call
    Category
    Hotel Services
  • Overview

     

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    Don’t just work. Work Happy.

     

    A career in gaming? At Tropicana Hotel and Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

     

     

    Your daily responsibilities include

    • Welcomes guests to the hotel.
    • Provides guests with exceptional service when they check in and out of the hotel.
    • Assists guests with any questions they may have.
    • Offers suggestions (where to dine, entertainment) to hotel guests.
    • Answers the phone in a professional manner. 

    To be successful in this position it will require the following skill set

    • 4/5 Diamond Experience highly preferred.
    • Must possess excellent customer service skills.
    • LMS experience is a plus.
    • Strong computer skills with Outlook, Word, and Excel required.
    • Ability to maintain a positive and engaging attitude even during stressful situations.
    • Must be able and available to work any shift.
    • Excellent Phone Etiquette
    • Previous Front Desk experience a plus 

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

     

    Now that you have read about who we are, here is your opportunity to see what we're about!

     

       

     

    Equal Opportunity Employer

     

     

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