Penn National Gaming, Inc.


    Location US-IL-Joliet
    Posted Date 2 weeks ago(7/5/2018 1:02 PM)
    Job ID
    Casino Property
    Hollywood Casino Joliet
    Position Type
    Regular Full-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.


    Your daily responsibilities include


    Perform functions to supervise stewarding activities within Kitchen and all restaurant outlets.  Exercise judgement to determine work assignments and review work, within the limits of standard or accepted practice.




    • This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.
    • Knowledge of sanitation methods.
    • Regular inside company contacts with subordinates to assign and review work, requiring tact and discretion.
    • Work with confidential data.
    • Immediate supervision over a unit where most of the time is spent assigning, reviewing, checking work and eliminating ordinary difficulties, such as malfunction equipment.
    • Responsible for supervising Utility staff.
    • Review projected guest flow and staffing levels, and assign staff to work areas.
    • Monitor work to ensure compliance with sanitation procedures and policies.
    • Assist subordinates with work assignments as needed.
    • Investigate equipment problems and resolve in accordance with standard operating procedures.  Prepare maintenance work orders as needed.
    • Prepare schedule for staff and make necessary adjustments to assigned work area as needed to cover staff fluctuations.
    • Review inventory of cleaning supplies and requisition supplies as needed.
    • Train new employees and update all employees on new procedures or policies.
    • Other duties as assigned.

    To be successful in this position it will require the following skill set


    Equivalent to a high school education with some additional specialized training.  Minimum of 2 years in utility/stewarding field required.   This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests. Must understand and speak the English language.



    While performing the duties of this job, the Cast member is regularly required to talk and hear.  The cast member frequently is required to stand and walk.  The cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The cast member must occasionally lift and/or move up to 50 pounds.  The cast member requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance.  Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally. The cast member must be able to work under pressure in a fast paced environment to meet expected deadlines.


    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer




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