Penn National Gaming, Inc.

  • Agent Front Desk- Part Time- Day/ Swing Shift

    Location US-NV-Henderson
    Posted Date 1 week ago(7/11/2018 7:30 PM)
    Job ID
    Casino Property
    M Resort
    Position Type
    Regular Part-Time
    Hotel Services
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.


    Your daily responsibilities include

    MAJOR JOB DUTIES:  Duties include, but are not limited to the following:


    • Responsible for sign-in and sign-out of individual bank.
    • Check guests in upon arrival.
    • Collect proper cash and/or credit card.
    • Post room charges, paid outs and corrections.
    • Check guests out upon departure.
    • Balance posting at the end of the shift.
    • Prepare a correct and complete cash turn-in sheet.
    • Maintain informational records as assigned for marketing.
    • Prepare reports as requested.
    • Must provide courteous and friendly service to all staff and guests.
    • Perform related duties as requested.

    To be successful in this position it will require the following skill set


    • High School Diploma or GED.                               
    • Excellent communication skills. 
    • Ability to operate Front Desk System, calculator and keyboard 35 wpm.  
    • Ability to read, write, and communicate verbally in English. 
    • Ability to perform basic math. 
    • Skill in establishing and maintaining effective working relationships with staff and guests.
    • 6 mos. to 1 yr. computer experience required.
    • General computer skills using Microsoft Office; Word, Excel and Outlook    
    • Experience with LMS preferred.           


    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer




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