• Steward Crew Leader

    Location US-IL-Aurora
    Posted Date 6 months ago(9/17/2018 3:30 PM)
    Job ID
    2018-49289
    Casino Property
    Hollywood Casino Aurora
    Position Type
    Regular Full-Time
    Category
    Food and Beverage
  • Overview

     

    Don’t just work. Work Happy.

     

    A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

     

     

    We are currently seeking a talented individual to become a Steward Crew Leader.  An individual could be successful if they possess the following.

     

    Your daily responsibilities include

    Assume all supervisory responsibilities in the absence of the Executive Chef.

     

    Inspect, operate, and troubleshoot utility machinery/equipment; complete work request when needed

     

    Coordinate the clean up after banquets

     

    Inspect kitchens for cleanliness, removal of trash and stocking of all stations

     

    Inspect all equipment temperature controls daily

     

    Distribute appropriate dishware assigned to a specific function and verify items returned

     

    Inspect equipment used for transporting materials for events and reports any damages

     

    Maintain inventory of dishware

     

    Organize storerooms and chemical closets

     

    Ensure that all deliming procedures are performed correctly for dishwashers, ice machines, and steamers

     

    Dissemble kitchen equipment for cleaning proposes and reassemble after completion of task

    Perform special projects assigned by supervisor

     

    Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

     

    Perform duties in a safe manner; report any potential safety hazards to management staff.

     

    Work within the quality control guidelines established by Penn National Gaming and Hollywood Casino Aurora.

     

    Demonstrate an ability and commitment to deliver quality guest service to external and internal guests that follow the guidelines of the Red Carpet Customer Service program.

     

    Follow all safety rules.

     

    Adhere to departmental quality standards.

     

    Maintain compliance with the Illinois Gaming Board Rules, Standards and the company’s System of Internal Controls and Sarbanes-Oxley requirements.

     

    Work within the guidelines established by Penn National Gaming and Hollywood Casino Aurora.

     

    Other duties as assigned.

    To be successful in this position it will require the following skill set

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability requires.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential duties.

     

    EDUCATION and/or EXPERIENCE

    HS diploma or equivalent work experience related to the nature of the position.

     

    LANGUAGE SKILLS

    Ability to read, comprehend and interpret written and oral instructions. Ability to communicate with internal and external guests. Strong communication and interpersonal skills required.

     

    MATHEMATICAL SKILLS

    Ability to perform basic mathematical operations such as addition, subtraction, multiplication and division.

     

    REASONING ABILITY

    Ability to define problems, collect data, establish facts, and draw valid conclusions. 

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    Must qualify for licensing by Illinois Gaming Board. 

    OTHER SKILLS AND ABILITIES

    Must be skilled in communicating via written and verbal formats. 

     

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee must be able to stand for prolonged periods of time, sit, walk, reach, handle, feel balance, stoop, kneel, turn or twist, bend at the waist and exercise foot-hand-eye coordination. The employee must be able to lift, carry and push up to 80 pounds.  Must be able to speak, hear, and smell. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust and focus.

     

    WORK ENVIRONMENT 

    The work environment characteristics described here are representative of these an employee encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is exposed to indoor conditions.  The noise level in the work environment is usually moderate to loud.  May be exposed to fumes, odors, chemical, moving objects, dirt, wetness, and humidity.

      

     

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment

       

    Equal Opportunity Employer

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