Penn National Gaming, Inc.

  • Fluties Demi Chef

    Location US-MA-Plainville
    Posted Date 1 week ago(8/7/2018 3:00 PM)
    Job ID
    Casino Property
    Plainridge Park Casino
    Position Type
    Regular Full-Time
  • Overview

    Don’t just work. Work Happy.


    A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.

    Your daily responsibilities include

    • Responsible for fostering a fun environment
    • Responsible for being a gracious host to all guests and co-workers
    • Responsible for promoting a positive influence in the community and participating in company-sponsored events
    • Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.
    • Develop, maintain and manage training programs.
    • Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues.
    • Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products.
    • Ensure that freshness by directing and overseeing the rotation of items and storage at appropriate temperatures.
    • Safe and efficient use of all kitchen equipment.
    • Assist in operation of other food and beverage venues as needed.
    • Handle customer complaints and support all customer service programs.
    • Support, implement, administer and manage standards of excellence among team members.
    • Understand and adhere to regulatory, department and company policies and procedures.
    • Supervise and manage attendance and time records of team members.
    • Supervise and manage the work processes or procedures of team members.
    • Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.
    • Administration of disciplinary action including but not limited to warnings, suspensions and recommendations of termination.
    • Protect and preserve assets of the company.
    • Understand and adhere to all bargaining unit agreements.
    • Attend all departmental and company training programs or meetings as directed.
    • Compile information, complete and submit reports as needed.
    • Adhere to all company policies and procedures.
    • Adhere to all gaming laws and regulations.
    • Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
    • Meet department uniform, appearance and grooming requirements.
    • Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
    • Stays up the latest developments in the profession. Passionate about learning new styles in food trends and put training into practice on the job. Improves and learns from mistakes. Is open to coaching. Is open to handle increasingly complex matters with a decreasing need for supervision. If additional time and/or days are needed to exceed the professional expectations of your position, then you are expected to do so. (I.E. Menu Tastings, Special Events, Holidays, VIP Guests …Etc.)
    • We promote teamwork in your outlets and department through cross training and educational exercises. Places the needs of the team first. Offers to help at all times.
    • Required to attend chef meetings. (unless on PTO)
    • Required to hold pre-shifts daily, as needed so employees are knowledgeable about events, sanitation, casino information, etc.
    • Develop and teach proper culinary and cooking skills. Ensure staff is properly trained and equipped to perform their jobs, use strengths and talents of employees to accomplish objectives.
    • Maintain food, labor and controllable expenses within given budgets.
    • Accountable for P/L reviews by given timelines.
    • Meet Weekly with Executive Chef with regard to controllable expenses i.e. food costs, labor cost, supplies, etc.
    • Maintains communication with purchasing and Executive Chef about shifts in product and or specifications. Uses proactive approach to price and market changes by engineering products to meet cost guidelines.
    • Use available resources to make educated decisions on product and specification
    • Utilize Stratton Warren ordering system, requisitions, cross-transfers, creating shelf to sheet inventory and order guides.
    • Assisting with Chefs to adjust par levels of ordering guides when necessary.
    • Assisting with taking monthly inventory in all venues.
    • Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed.
    • Must have / acquire all necessary skills as Sous Chef.

    To be successful in this position it will require the following skill set

    • Must have an outgoing, energetic and enthusiastic attitude
    • Must enjoy hosting others
    • Must be comfortable initiating conversations and creating a fun environment with our guests
    • Associate's degree (A. A.) or equivalent from two-year College or technical school; or a minimum of one year related experience and/or training; or equivalent combination of education and experience.  Must have current certification for ServSafe or be capable of successfully passing the ServSafe class within 90 days of employment.
    • Ability to prepare, read and comprehend documents. Ability to write reports and correspondence.
    • Ability to speak and communicate effectively with individuals and before groups of people.
    • Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
    • Must be able to qualify for any and all licenses or permits required by local, state or federal law.
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer



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