Penn National Gaming, Inc.


Location US-WV-Charles Town
Posted Date 1 week ago(2/14/2018 9:38 AM)
Job ID
Casino Property
Hollywood Casino at CharlesTown
Position Type
Regular Full-Time




Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts.  Direct all Security activities 
  • Monitors activity regarding Gaming Commission regulations and company policies 
  • Handles compliance matters related to the Security Department 
  • Supervise, train and coordinate staff 
  • Monitors incident reports, ensure accurate and effective handling, and initiates the investigation process 
  • Develops implements and maintains required internal and external reporting procedures.  Monitors exclusion list and ensures effective enforcement where appropriate 
  • Operates a motorized vehicle 
  • Monitors facilities and department expenses 
  • Keep Security Manager apprised of all incidents regarding guests and employees

To be successful in this position it will require the following skill set

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university preferred
  • Strong leadership, supervisory and interpersonal skills
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Effective communication (written and verbal)
  • Previous experience in a Security or law enforcement, prefer 3 years
  • Broad knowledge of Casino rules and regulations, policies and procedures
  • Familiar with the operation of communications and camera equipment on property
  • Able to handle stressful situations dealing with the general public
  • Strong analytical, oral and written skills
  • Need tact when dealing with difficult customers
  • Bend, jump, twist, crouch, grip and carry heavy loads
  • Run on level surfaces, as well as, up and down stairs
  • Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
  • Ability to effectively and efficiently move around all work areas including walking and standing
  • Required to initiate positive interactions with guests and employees
  • Initiate interactions rather than wait for a guest to approach
  • Pro-actively encourage guests and employees to have fun to enhance their experiences
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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