Penn National Gaming, Inc.


    Location US-IN-Lawrenceburg
    Posted Date 2 months ago(1/17/2018 3:47 PM)
    Job ID
    Casino Property
    Hollywood Casino Lawrenceburg
    Position Type
    Regular Full-Time
    Food and Beverage
  • Overview



    Don’t just work. Work Happy.


    A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


    An individual could be successful if they possess the following.


    Your daily responsibilities include

    • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
    • Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.
    • Responsible for supporting compliance to departmental budgets.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Supports maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
    • Assists Sous Chef with administrative duties.
    • Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.
    • Provide positive communication and use Red Carpet Training skills with every patron and co-worker.
    • Perform duties in a safe manner; report any potential safety hazards to management staff.
    • Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.




    • Manages work procedures and expedites workflow.
    • Provides coaching and counseling to team members.

    To be successful in this position it will require the following skill set

    • Must be 21 years of age
    • Read, write legibly, understand and speak English
    • Able to tolerate second-hand smoke, noise, bright lights
    • Able to work at a fast pace in often crowded/noisy environment
    • Must meet professional appearance standards as prescribed by company policy.
    • High School Diploma or GED required; minimum of two years culinary experience, or equivalent combination of education and experience. Supervisory experience preferred.
    • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
    • Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
    • The Cast Member must be able to lift and/or move up to 50 lbs.
    • Must have excellent verbal and written communication skills.
    • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Ability to write reports, business correspondence, and procedure manuals. 
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

    Something to leave you with

    Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


    Now that you have read about who we are, here is your opportunity to see what we're about!




    Equal Opportunity Employer




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