Penn National Gaming, Inc.

Housekeeping Associate

Location US-PA-Grantville
Posted Date 2 weeks ago(2/8/2018 6:17 PM)
Job ID
2017-45437
Casino Property
Hollywood Casino at Penn National Race Course
Position Type
Regular Full-Time
Category
Housekeeping

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Penn National Race Course we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. 

 

Your daily responsibilities include

  • Performs to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.  
  • Sweep and vacuum carpets and floors. 
  • Mop floors. 
  • Dust and polish fixtures, furniture and flooring. 
  • Clean windows and doors. 
  • Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned. 
  • Remove trash cans and debris. 
  • Prompt attention to cleaning up spills or accidents or debris. 
  • Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services. 
  • Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • 0-6 months of prior work experience. 
  • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. 
  • Must be able to read and write to facilitate the communication process.
  • Must have the ability to read, write and speak English. 
  • Must have the ability to respond to common inquiries or complaints from guests.
  • Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.  
  • Must have the ability to present information and respond to questions from employees and guests.  
  • Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
  • Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

  • Walking 40% of the time.
  • Standing 30% of the time.
  • Bending and lifting 30% of the time.
  • Climbing up heights in excess of 10 feet.
  • Lifting/moving maximum of 5 to 25 lbs.
  • Ability to see 20/20, color, and/or peripherally.
  • Must be able to push and pull carts and equipment up to 25 lbs on a regular bases and continuing basis.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate necessary equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. 
  • Must be able to work in various weather conditions.
  • Work with toxic fumes and/or chemicals. 
  • High Noise Level. 
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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