Penn National Gaming, Inc.

H LOUNGE SERVER

US-OH-Columbus
2 months ago(11/17/2017 5:29 PM)
Job ID
2017-45145
Hollywood Casino at Columbus
Position Type
Regular Part-Time
Category
Food and Beverage

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

An individual could be successful if they possess the following.

Your daily responsibilities include

  •  Provides personalized service and uses guest name
  • Resolves service problems according to guidelines
  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
  • Promotes casino events and programs
  • Provides fast, friendly, professional beverage/food service to H lounge guests; carries full trays on every round
  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
  • Takes drink/food orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
  • Handles money according to procedure
  • Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
  • Maintains clean and stocked workstation

To be successful in this position it will require the following skill set

  • Must be 21 years of age
  • 6 months' experience in customer service; restaurant industry preferred
  • 6 months' experience in cash handling position
  • High School Diploma or GED equivalent
  • Read, write legibly, understand and speak English
  • Excellent customer service/communication skills
  • Know or is able to learn tray service, cocktail ingredients
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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