Penn National Gaming, Inc.

Fine Dining Host(ess)

US-PA-Grantville
1 week ago
Job ID
2017-45126
Hollywood Casino at Penn National Race Course
Position Type
Regular Part-Time
Category
Food and Beverage

Overview

 

 

Don’t just work. Work Happy.

 

A career in gaming? At Hollywood Casino at Penn National Race Course we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

 

Hollywood Casino’s Food & Beverage Department is hosting a job fair on Saturday, November 18, 2017 from 11:00 a.m. to 3:00 p.m.

 

We will be hiring for various Food & Beverage positions to include servers, hostess, dishwasher, busperson, and other superstar positions. 

 

Review the position details below.  If you are interested in this position or other Food & Beverage position, please contact us to schedule for an interview on job fair day at 717-469-3214 or hcpn.careers@pngaming.com.

Your daily responsibilities include

  • Greet and verbally acknowledge each guest and escort to seat promptly

     

  • Maintain communication with servers and inform them when a table in their section has been seated
  • Responsible for answering telephones and taking reservations if necessary.
  • Verify reservation if required, before seating guests
  • Advise guests of waiting time and recommends beverage outlets
  • Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features
  • Knowledge of all daily specials and featured menu items and their preparation
  • Handle any guest complaints and resolves them quickly and courteously
  • Attendance at any pre-shift meetings
  • Maintain communication with kitchen regarding "86 board" and availability of featured items
  • Complete knowledge of all menu items and how each item is prepared
  • Knowledge of and strict adherence to PLCB and RG standards and RAMP
  • General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc.
  • Collect payment and complete transactions through efficient use of POS system when needed to assist servers
  • Keep work area neat and clean in accordance with all PA Department of Health standards
  • Participate as a team member with all servers, barbacks and any other casino personnel to ensure efficient operations

 

To be successful in this position it will require the following skill set

  • Must have the ability to respond to common inquiries or complaints from guests and regulatory agencies
  • Must have the ability to perform basic math skills
  • Must have the ability to solve practical problems and deal with a variety of situations
  • Basic computer knowledge
  • POS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

  • Walking 55% of the time
  • Standing 45% of the time
  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
  • Must be able to work in various weather conditions
  • High Noise Level

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

 

Now that you have read about who we are, here is your opportunity to see what we're about!

 

   

 

Equal Opportunity Employer

 

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