Penn National Gaming, Inc.

Valet/Transportation Agent OC

2 weeks ago
Job ID
M Resort
Position Type
Hotel Services




Don’t just work. Work Happy.


A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.


Your daily responsibilities include

MAJOR JOB DUTIES:  Duties include, but are not limited to the following:


  • Deliver baggage to and from guest rooms as assigned.
  • Deliver sundry items, mail, packages, laundry, etc., to guest rooms on request.
  • Transport passengers to and from the airport when necessary.
  • Perform room changes as assigned.
  • Make pre-reg keys for overnight bus groups and assist front desk with keys.
  • Check in turnaround bus drivers.
  • Check in overnight groups when necessary.
  • Perform room "Q" assistance when requested.
  • Assist guests with jump starts (if valet is busy), guest must sign a release form.
  • Demonstrate to guests use of the Saflok Key System.
  • Communicate hotel facility and general information to guests as necessary
  • Provide Service as required ( greet guests and open doors )
  • Park, retrieve and push/pull guest vehicles
  • Knowledge of keyboard and ticket system
  • Offer bell assistance to guests
  • Must provide courteous and friendly service to all staff and guests
  • Perform related duties as requested

The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

To be successful in this position it will require the following skill set

EXPERIENCE:  Previous Bell-person; baggage handling and valet experienced preferred.
EDUCATION:    High School Diploma or GED                                
SKILLS:  Excellent communication skills.  Ability to lift up to 50 lbs.  Ability to work outdoors in all types of weather conditions. Full knowledge and understanding of company and department rules, regulations, policies and procedures.  Ability to read, write, and communicate verbally in English.  Ability to perform basic math. Skill in establishing and maintaining effective working relationships with staff and guests.        
CERTIFICATE/LICENSE: Alcohol Awareness Card. Valid Nevada Driver’s license with excellent driving history.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer




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