Penn National Gaming, Inc.

Returning Candidate?



Job ID 
Casino Property 
Zia Park Casino
Posted Date 
Position Type 
Regular Part-Time
Hotel Services

More information about this opportunity




Don’t just work. Work Happy.


A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.


Your daily responsibilities include

  • Responsible for balancing and auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. 
  • Transmit credit card batches.
  • Complete and transmit daily management and accounting reports and supporting documents.
  • Acts as hotel system liaison during night hours.
  • Performs all Guest Service Representative functions as required, such as, booking room reservations, answering hotel phone calls and notifying guests of messages.
  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
  • Make responsible judgment calls on quest issues during the overnight shift.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Must have good trouble shooting skills.
  • Answer routine questions from co-workers
  • Lead completion of daily tasks within the department or work unit
  • Interact with others when necessary to achieve desired outcomes
  • Other duties may be assigned.

To be successful in this position it will require the following skill set

  • Must be a minimum of 18 years of age. 
  • High School diploma or equivalent
  • Six months related experience and/or training preferred; or equivalent combination of education and experience. 
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Must be able to read and write in English and have good verbal communicating skills.
  • Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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