Penn National Gaming, Inc.

F&B Cashier

US-PA-Grantville
2 weeks ago
Job ID
2017-44169
Hollywood Casino at Penn National Race Course
Position Type
Regular Part-Time
Category
Food and Beverage

Overview

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue.  From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

 

Hollywood Casino’s Food & Beverage Department is hosting a job fair on Saturday, November 18, 2017 from 11:00 a.m. to 3:00 p.m.

 

We will be hiring for various Food & Beverage positions to include cashiers, servers, hostess, dishwasher, busperson, and other superstar positions. 

 

Review the position details below.  If you are interested in this position or other Food & Beverage position, please contact us to schedule for an interview on job fair day at 717-469-3214 or hcpn.careers@pngaming.com.

Your daily responsibilities include

  • Responsible for receiving orders and payments from food and beverage guests in a prompt and courteous manner
  • Responsible for service of food and beverage in a prompt and courteous manner
  • Responsible for adhering to established cash control policies and procedures within food and beverage department at HCPN
  • Knowledge of and strict adherence to PLCB and RG standards
  • Accurate and efficient use of POS system
  • Keep work area neat, clean and restock assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.  Responsible for emptying trash receptacles in accordance with venue guidelines
  • Responsible for cleaning and sanitizing all tables after the occupying guests vacate them.  Responsible for removing dishes from tables and returning to dishwasher
  • Greet and verbally acknowledge each guest and escort to seat promptly
  • Maintain communication with servers and inform them when a table in their section has been seated
  • Responsible for answering telephones and taking reservations if necessary; Verify reservation if required, before seating guests
  • Responsible for seating guests according to established rotation procedure, distribute menus, and explain daily features
  • Knowledge of all daily specials and featured menu items and their preparation; Maintain communication with kitchen regarding "86 board" and availability of featured items
  • Handle any guest complaints and resolves them quickly and courteously.  Answer guest questions and directs concerns to appropriate member of management
  • Complete knowledge of all menu items and how each item is prepared
  • Participate as a team member with all servers, buspersons, cooks, supervisors, and any other casino personnel to ensure efficient operations

To be successful in this position it will require the following skill set

  • We will provide any necessary training for this position
  • Must have the ability to respond to common inquiries or complaints from guests and regulatory agencies
  • Must have the ability to perform basic math skills
  • Must have the ability to solve practical problems and deal with a variety of situations
  • Basic computer knowledge, POS
  • Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board. 
  • Must be able to obtain RAMP certification; we provide training if you do not have an unexpired card

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

 

  • Walking 30% of the time
  • Standing 60 % of the time
  • Bending and lifting 10% of the time
  • Lifting and moving maximum of 50 pounds

Something to leave you with

If you’re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision.  Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an “A” list career portfolio.  You will soon understand why “It’s Good To Be PENN!”

 

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