Penn National Gaming, Inc.

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Living Room Attendant

Living Room Attendant

Job ID 
Casino Property 
Hollywood Casino Aurora
Posted Date 
Position Type 
Regular Full-Time
Food and Beverage

More information about this opportunity




Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Aurora we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines
  • Responsibile for all aspects of the living room  Ability to maintain HCA identified responsible alcohol service certification
  • Monitoring guest for signs of intoxication, intervening as needed according to established practices
  • Responsible for knowing all bartending duties
  • Light food preparation and table service to living room guests
  • Clearing / cleaning tables
  • Maintains stock levels of beverage and paper inventory
  • Adhere to all guidelines associated with responsible alcohol standards
  • Attend all departmental and company meetings as required

To be successful in this position it will require the following skill set

  • High School degree or equivalent work experience related to the nature of the position
  • Position requires the highest level of hospitality and service
  • Ability to maintain HCA identified responsible alcohol service certification
  • Ability to read, comprehend and interpret written and/or oral instructions  
  • Ability to communicate with internal and/or external guests
  • Ability to perform basic mathematical operations such as addition, subtraction, multiplication and division
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and apply to practical situations using fractions, percentages, and problem solving
  • Position requires the highest level of hospitality and service
  • Ability to read, write, comprehend and speak English
  • Ability to understand and perform duties in accordance with:
    • Hollywood Casino Aurora Core Values
    • Departmental, property and company policies and standards
    • Illinois Gaming Board requirements
    • Sarbanes-Oxley
    • Internal Controls
  • Ability to stand for extended periods of time
  • Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 30 lbs

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer


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