Penn National Gaming, Inc.

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Team Member Services Associate

Team Member Services Associate

Job ID 
Casino Property 
US-NV-Las Vegas
Posted Date 
Position Type 
Regular Full-Time
Human Resources

More information about this opportunity



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Don’t just work. Work Happy.


A career in gaming? At Tropicana Hotel and Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.




Your daily responsibilities include


  • Screens inquiries via telephone or personal contact, and direct them to the appropriate individual
  • Serves as a liaison between the Team member and various departments.
  • Greets all visitors to the Human Resources department in an upbeat and professional manner.
  • Prepares and conducts New Hire Processing.
  • Data Entry and Filing as needed.
  • Managing the Office inventory and orders all office supplies for the department.
  • Keeps Office organized
  • Creates a weekly newsletter for Team Members on various property matters.
  • Assists Team Members and applicants with various computer systems and all other inquires as needed.
  • Performs other duties as requested

To be successful in this position it will require the following skill set

  • Must possess excellent customer service skills.
  • Ability to interpret a variety of instructions written or orally.
  • Experience and/or ability in drafting company newsletters, email blasts, etc. with a creative tone geared towards a Team Member demographic.
  • Strong communication skills are required.
  • Proficient in Microsoft Programs and the Internet are required.
  • Attention to detail and follow through
  • Efficient time management and organizational skills.
  • 1 year related HR experience is preferred.
  • Ultipro and Applicant Tracking system (iCIMS)  knowledge is preferred

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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