Penn National Gaming, Inc.

Security Officer/EMT

US-MO-St. Louis
3 months ago
Job ID
Hollywood Casino St. Louis
Position Type
Regular Full-Time




Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


Hollywood Casino St. Louis is currently hiring a talented Security Officer/EMT to join the team!


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Respond to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location.
  • Monitor communication equipment to maintain contact with dispatcher.
  • Remove or assist in removal of victims from scene of accident or catastrophe.
  • Determine nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice.
  • Administer prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation.
  • Communicate with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility.
  • Assist in removal of victims and occasionally, transfer of victims to treatment center
  • Assist treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency.
  • Maintain vehicles and medical and communications equipment and replenishes first aid equipment and supplies.
  • Assist in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe.
  • This position is responsible for providing superior service to our guests
  • Must seek out opportunities to be of service
  • Maintain highly visible patrols to insure a safe gaming experience
  • Assure quality support to other departments so that they may serve guests more effectively
  • Maintain public order and enforcing safety rules
  • Protecting property and assets
  • Create fun and excitement with the customer

To be successful in this position it will require the following skill set

  • High school diploma or equivalent
  • Must have active certification to act as an EMT in the state our casino resides
  • Effective communication (written and verbal)
  • Previous customer service experience
  • Able to handle stressful situations dealing with the general public
  • Ability to work in an environment, which may be noisy and/or have excessive cigarette smoke
  • Need tact when dealing with difficult customers
  • Run on level surfaces, as well as, up and down stairs
  • Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
  • Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
  • Ability to multi tasking as required (security officers cover a wide variety of different posts and work with all departments) 
  • Required to initiate positive interactions with guests and employees
  • Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
  • The ability to operate company motor vehicles 
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.