Penn National Gaming, Inc.

Returning Candidate?

Slot Attendant

Slot Attendant

Job ID 
Casino Property 
Hollywood Casino at CharlesTown
US-WV-Charles Town
Posted Date 
Position Type 
Regular Part-Time

More information about this opportunity




Don’t just work. Work Happy.


A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Provides fast, friendly, professional and responsive customer service to guests and team members
  • Carries a bank of money, making change and payouts to guests
  • Keeps assigned working area clean and organized
  • Resolves service issues according to the service recovery toolbox
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas
  • Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play


To be successful in this position it will require the following skill set

    • Must be at least 21 years of age
    • High school diploma or GED
    • Working knowledge of basic Microsoft Windows / Office applications
    • Prior customer service in a fast paced environment preferred
    • Previous cashiering experience in a high volume environment preferred
    • Read, write, speak and understand English
    • Excellent customer service/communication skills
    • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
    • Must meet professional appearance standards as outlined by company policy
    • Must be physically mobile with reasonable accommodations
    • Able to work at a fast pace in an often crowded/noisy environment
    • Must be able to accurately and quickly process all cash transactions
    • Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, ID’s), bend, stoop and twist while handling transactions;  stand and walk for the entirety of shift; able to use hand motions when receiving payment and giving change
    • Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
    • Able to work in constricting areas
    • Able to tolerate second-hand smoke, noise, bright lights
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
    • Must qualify for licensing with the West Virginia Racing and Lottery Commissions.


Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer


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