Penn National Gaming, Inc.

Lead Technician

5 months ago
Job ID
Hollywood Casino Joliet
Position Type
Regular Full-Time
Casino Operations




Don’t just work. Work Happy.


A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.


Your daily responsibilities include


Maintain and repair electrical and mechanical devices on electronic gaming devices, kiosk machines and signage.  Direct front line Cast members.  Diagnose and repair electronic board malfunctions within the limits of accepted practice.



  • This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.
  • Assign daily duties to slot technicians, and oversee assignment completion
  • Keep Department Supervisor informed of any slot technician performance issues
  • Provide and assist in slot tech performance evaluation.
  • Diagnose and repair electronic components or wiring problems.
  • Diagnose repair and program progressive signs.
  • Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions.
  • Perform preventative maintenance on slot machines as directed.
  • Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment.
  • Clean slot machines.
  • Test and debug equipment functioning following maintenance work according to the Illinois Gaming Board.
  • Direct the relocation, conversion of, or installation of equipment.
  • Responsible for the training of front line Cast members.
  • Must be able to lift 50 pounds, and team lift 400 pounds
  • Always conduct self in manner that reflects positively on the Hollywood Casino and encourage others to do the same.
  • Other duties as assigned.

To be successful in this position it will require the following skill set


Equivalent to two years of college with a thorough knowledge of electronics.  Two - three years slot repair experience is preferred.  Must be at least 21 years of age.  This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members. Must understand and speak the English language.



While performing the duties of this job, the employee is regularly required to talk and hear.  The employee is constantly required to stand and walk.  The employee is constantly required to sit; reach with hands and arms; stoop, kneel, and crouch. Must be able to push and pull carts and equipment weighing up to 250 lbs. Must be able to team push and pull carts and equipment weighing up to 400 lbs. The employee must be able to lift and/or move 50 lbs to a height of four (4) feet, and occasionally team lift in excess of 400 lbs.   The employee is constantly required to travel up and down stairs. The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance, color vision, peripheral vision, depth perception, and ability to adjust focus with the most common visual functions being those of near vision and depth perception

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer




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