Penn National Gaming, Inc.


3 weeks ago(12/26/2017 9:06 AM)
Job ID
Hollywood Gaming at Mahoning Valley
Position Type
Regular Part-Time




Don’t just work. Work Happy.


A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Exchanges cash and coins in accordance with established procedures.
  • Assists guests with credit applications.
  • Verifies credit approval for casino departments.
  • Cashes personal, travelers, and payroll checks in compliance with approved procedures.
  • Performs credit card cash advances.
  • Records any applicable cash transactions that are required by Federal Law.
  • Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.
  • Issues and receives payments
  • Balances bank at end of shift.
  • Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members.
  • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

To be successful in this position it will require the following skill set

  • Manages difficult or emotional guest situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, clients, and other team members of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.                
  • Must be able to obtain a Gaming Permit.
  • Must have 10-key calculator and keyboarding skills. Must also have previous experience with jet sort, coin roller, check cashing and credit card cash advance systems.
  • Must be 21 years of age or older and have good math and money handling skills.              
  • While performing the duties of this job, the team member is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The team member is frequently required to walk. The team member is occasionally required to climb or balance. The team member must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
  • While performing the duties of this job, the team member is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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