Penn National Gaming, Inc.

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VLT ATTENDANT

VLT ATTENDANT

Job ID 
2017-40583
Casino Property 
Hollywood Gaming at Dayton Raceway
Location 
US-OH-Dayton
Posted Date 
9/4/2017
Position Type 
Regular Part-Time
Category 
VLT

More information about this opportunity

Overview

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest

Your daily responsibilities include

  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Exchange currency for guests
  • Responsible for the monitoring of VLT machine activity
  • Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.
  • Print replacement and issue new Marquee Rewards cards
  • Closely monitor customer needs by visibly circulating and interacting with patrons
  • Must be knowledgeable of all special events and promotions available to customers
  • Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers
  • Actively seeking out opportunities to service customers
  • Work in a team environment
  • Maintain cleanliness of gaming floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment
  • While performing the duties of this job, employees are regularly required to stand and walk.
  • Safeguard company assets
  • Must adhere to the company policies and procedures
  • Some duties performed may be outside employees normal job duties

 

To be successful in this position it will require the following skill set

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • High school diploma or equivalent required
  • Wearing a 2-way communication radio with earpiece
  • Multitasking with several radio calls
  • Must have the ability to occasionally lift or move up to 50lbs.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces
  • Must be a minimum of 21 years of age
  • Ability to work under pressure in a fast-paced environment with multiple priorities
  • Capacity to work independentlywith minimal direction

Something to leave you with

If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"

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