Penn National Gaming, Inc.

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Job ID 
Casino Property 
Hollywood Casino Jamul
Posted Date 
Position Type 
Regular Part-Time
Food and Beverage

More information about this opportunity



Don’t just work. Work Happy.


A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.


Your daily responsibilities include

  • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members.
  • Resolve service problems according to guidelines.
  • Appear in publicity photos.
  • Promote casino events and programs.
  • Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.
  • Monitor guest consumption of alcohol and intervene as needed according to guidelines
  • Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests.
  • Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.
  • Maintains clean and stocked workstation.
  • Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.
  • Declare tips through time and attendance system at the end of each shift.
  • Meet department uniform, appearance, and grooming requirements.
  • Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.
  • Keep work areas clean and free of safety hazards, debris, and litter.
  • Perform all job duties in a safe and responsible manner.
  • Must adhere to regulatory, department and company policies.
  • Perform other job related and compatible duties as assigned.

To be successful in this position it will require the following skill set

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.


  • High school diploma or equivalent
  • Excellent customer service/communication skills
  • Ability to count money and change correctly
  • Knowledge of tray service cocktail ingredients and/or prior server experience preferred
  • Ability to earn and maintain a current Food Handlers Card
  • Ability to earn and maintain TiPS certification
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy
  • Must be able to acquire and maintain appropriate gaming license.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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