Penn National Gaming, Inc.

Database Manager

1 year ago
Job ID
Argosy Casino Riverside
Position Type
Regular Full-Time




Don’t just work. Work Happy.


A career in gaming? At Argosy Casino Riverside we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.


An individual could be successful if they possess the following.

Your daily responsibilities include

  • Manages day to day operations to support execution of Marketing Reinvestment strategies for Argosy Casino Hotel & Spa
  • Works closely with Director of Marketing Reinvestment to develop, implement, and execute overall strategies including promotions, events, and player card services
  • Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service.  Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result
  • Responsible for ensuring optimal operations and consistent high quality standards in areas of responsibility during all business hours   
  • Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
  • Responsible for staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction 
  • Ensures appropriate IT resources are available to run programs 
  • Familiarization with all company brand programs and systems
  • Responsible for the overall integrity of daily operations, offers and customer database information.  Maintain compliance with policies and procedures
  • Presents oneself as a credit to the company and encourages others to do the same
  • Performs all other related and compatible duties as assigned

To be successful in this position it will require the following skill set

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
  • Five years progressively more challenging leadership role in marketing or operations
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Extensive Experince with ATI-Oasis player tracking system or similar tracking system
  • Ability to prepare, understand and analyze Department Budgets, Capital Expenditures, and P&L Statements
  • Proven managerial and critical thinking skills required
  • Good oral and written communication skills, must be fluent and literate in English
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
  • Must possess excellent interpersonal and employee relations skills
  • Ability to stand and walk for entire shift and mobility to move easily around entire property
  • Must be able to listen and respond to visual and aural cues
  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality
  • Measurable objectives as defined on annual Performance appraisal
  • Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
  • Financial results that meet or exceed budget expectations for revenue generation and cost control
  • Compliance with all regulatory, governmental, and safety requirements
  • Effective labor management including efficient scheduling based on guest traffic patterns and overtime within property guidelines
  • Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment


Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



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