Penn National Gaming, Inc.


3 weeks ago
Job ID
Argosy Casino Alton
Position Type
Regular Full-Time


At Argosy Casino Alton, every night feels like opening night. Imagine a movie premiere --- and red carpet excitement. A front row seat --- and the buzz of the crowd. When you’re this close to the fun, you really are part of the action. If you want to be part of an organization where team members smile as much as the guests, consider all we have to offer.



Don't just work, work happy!

Your daily responsibilities include

  • Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.
  • Provide video protection to maintain our attitude of honesty within the cash handling and back of house areas.  Maintain gaming regulations and achieve voluntary compliance to company rules and policies.
  • Observe all casino operations via surveillance cameras; watch all cash counting in soft count, and all cash transactions in cages and on gaming layers in casino; video any cheating infractions.
  • Review video on gaming in cases of player/dealer disputes.
  • Complete daily activity report; note any pertinent facts (e.g., large cash outs, fills, credits) and/or incidents.
  • Monitor recording equipment
  • Notify appropriate person when infractions, cheating etc. Are observed (e.g., inform pit bosses of procedure infraction).
  • Observe and log any infractions, cheating etc. (Notify surveillance supervisor).
  • Answer the telephone during peak activity periods.
  • Other duties include: remove trash, help with up keep of equipment, cleaning work area.
  • Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
  • While working as a technician, the surveillance operator has the following additional duties:
    • Repair and clean VHS video recorder as needed.
    • Repair and maintain all cameras, PTZ and fixed.
    • Maintain CCTV equipment in the Surveillance Room.
    • Perform upgrades to CCTV system on an as needed basis.
    • Assist in ordering equipment and supplies to perform above duties

To be successful in this position it will require the following skill set

  • Must be a minimum of 21 years of age
  • High school diploma or equivalent
  • Ability to perform basic mathematical and computer functions
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Knowledge of different table games
  • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision
  • Ability to effectively and efficiently move around all work areas
  • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.


Now that you have read about who we are, here is your opportunity to see what we're about!




Equal Opportunity Employer



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.